Why is printing terrible?
We emailed the damn thing to her sister at her office, and she spent an hour futzing around with it before getting it to live uncomfortably on an 8.5"x11" sheet of paper, only to discover that someone had swiped the fuser wire from the big office laser printer. Six hours after we started, the three pages finally emerged from an old printer Lan found somewhere in a closet.
This seems to be the normal experience when you want to print an important document. Why is it still so awful? Why do people not riot in the streets and burn HP executives alive on pyres of new-but-broken plastic-crap printers? Why do people continue to allow PostScript to live?